Q: Is Conversa safe to use with personal customer data?

A: Yes. Conversa uses enterprise-grade encryption to protect all data in transit and at rest. While it does not deliberately store or extract personal identifiers, it processes messages as they exist in chat platforms or messaging channels. This means personal data may be visible based on user input. Conversa follows GDPR and PDPA guidelines for ethical and transparent data handling. All access is logged and auditable.