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Q: Can we set custom fraud detection keywords or patterns?
A: Yes. You can define specific terms, tone shifts, or behavioral patterns that Sentinel will use to raise alerts.
Q: How is Sentinel linked to call records or emails for fraud detection?
A: Sentinel uses APIs or secure file uploads to scan communication records for red flags like scams, phishing, or internal misuse. Rule-based triggers are configured during onboarding.
Q: How is Sentinel linked to call records or emails for fraud detection?
A: Sentinel reads calls or emails from your system to catch fraud or scam signs. We help set up what to watch for.